Graag wil de redactie dit artikel van crm-daily.com met je delen
“GMSA Mobile World Congress, BARCELONA AND WOBURN, Mass., February 27, 2012 — A new survey by LogMeIn, Inc. (NASDAQ: LOGM) and leading market research firm, Ovum, reveals a shifting mindset among telecommunications operators when it comes to measuring the success of their contact centers and help desks. “
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