Lees hier het meest recente artikel van crm-daily.com.
“Avaya is sprucing up its Collaborative Cloud, with features designed specifically for cloud service providers. The enhancements allow CSPs to brand their offerings, and to provide Avaya’s unified communications, contact center and video services via an on-demand basis. The cloud-based offerings — unified-communications-as-a-service, contact-center-as-a-service and video-as-a-service — are designed to be flexible enough for CSP customers needing to accommodate “bring your own device” environments and anywhere-anytime workforce needs. “
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