Lees hier het meest recente artikel van crm-daily.com.
“Considering the sheer spending on Customer Relationship Management software this year alone, it’s clear that enterprises see the benefits of popular CRM platforms like Salesforce.com and Microsoft Dynamics CRM. According to a recent Gartner research report, global spending for all enterprise software (including CRM) will be $304 billion in 2013, with growth of 6.4 percent over 2012 spending. “
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