Digital Disruption Delivers Tools for Customer Engagement

Lees hier het meest recente artikel van crm-daily.com.

“MORRISTOWN, NJ, Sept. 24, 2013 — Every business wants to ensure it has highly satisfied, loyal customers who buy more and recommend them to their friends. At the heart of enhancing the customer experience is understanding what their customers are doing and saying; and in a digital world that means analyzing and making decisions based on the enormous amount of data generated by today’s digital services”