Zeacom Brings Multi-Faceted Presence to Lync 2014

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“Irvine, February 19, 2014 — (BOOTH #614) Zeacom, an Enghouse Interactive company and leading provider of multi-channel contact center and business process automation solutions, today announced its participation as a Silver Sponsor, along with details of its multi-faceted presence at the sold-out Microsoft Lync Conference 2014 in Las Vegas later this month. EUEnghouse Interactive offers a comprehensive suite of offerings that are both qualified and integrated with Microsoft Lync 2013, and which enable streamlined communications and empower agents to deliver an exceptional interaction in any customer-facing environment,EU said Enghouse Interactive Channels President, Ernie Wallerstein. Of note, is that Erin Romeo, Enghouse Interactive Manager for Business Development, delivered a presentation on customer experience best practices”