ShoreTel Tying to Salesforce CRM for Better Business Intel

Graag wil de redactie dit artikel van crm-daily.com met je delen

“What do you get when you cross ShoreTel’s unified communication systems with Salesforce.com? The result should be a 360-degree view of your company’s sales, service, and marketing efforts. Used together, the two platforms can help generate actionable business intelligence and a better customer experience by aligning call center data and sales call data with the business data already in your CRM system. “