Lees hier het meest recente artikel van crm-daily.com.
“Enghouse Interactive, developer of a comprehensive portfolio of contact center and unified communications solutions, today introduced version 8.0 of Enghouse Interactive Communications Center (EICC), previously known as Zeacom Communications Center. Enghouse Interactive provides software and services to deliver great customer communications. The CompanyEUs solutions ensure that when a customer connects with an organizationEUs service, helpdesk or sales team, their needs are resolved quickly and efficiently, whether by phone, email, SMS, social media, chat, IVR, or self-service web interface. “
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