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“If your IT department has faced painful delays in efforts to improve networks and systems that enhance business operations, youEUre not alone. And Avaya has heard your plaintive cries. “
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“Information technology spending will increase 3.2 percent worldwide this year to about $3.8 trillion, according to Gartner’s new Worldwide IT Spending Forecast. The increase, part of a gradually improving economy, is being attributed to growth in enterprise software and device sales. By contrast, IT spending last year increased only 0.4 percent over 2012”
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“IBM proved to the world that it was able to overcome a grand challenge when, in 2011, its speech-enabled Watson supercomputer summarily trounced several champions on the TV game show Jeopardy! Watson’s victory demonstrated that computers could quickly process a vast amount of natural language content with a high degree of certainty. Not surprisingly, businesses took notice and in May 2013, when IBM unveiled its Watson Engagement Advisor for customer interactions, five early adopters came on board”