Graag wil de redactie dit artikel van Customer Talk met je delen
” Webwinkeliers reageren veel sneller op klachten dan op positieve berichten, blijkt uit de Webwinkel Monitor 2014 van klantenservicesoftware-ontwikkelaar Casengo. “
Archief voor: april, 2014
Equifax Expands Mobile Commerce Platform
dinsdag, 29 april 2014 12:10
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Graag wil de redactie dit artikel van crm-daily.com met je delen
“ATLANTA, April 29, 2014 — Equifax Inc., a global information solutions provider, announced today a joint development agreement with Zumigo, a leader in mobile device location and identity verification, to develop a mobile network-based solution that streamlines m-commerce checkout and payments. This system will incorporate identity verification to help prevent mobile transaction fraud by authenticating mobile devices and validating device ownership. “
Enghouse Interactive Intros Communications Center 8.0
dinsdag, 29 april 2014 11:58
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Lees hier het meest recente artikel van crm-daily.com.
“Enghouse Interactive, developer of a comprehensive portfolio of contact center and unified communications solutions, today introduced version 8.0 of Enghouse Interactive Communications Center (EICC), previously known as Zeacom Communications Center. Enghouse Interactive provides software and services to deliver great customer communications. The CompanyEUs solutions ensure that when a customer connects with an organizationEUs service, helpdesk or sales team, their needs are resolved quickly and efficiently, whether by phone, email, SMS, social media, chat, IVR, or self-service web interface. “
HP komt met HP Latex 300-printers
dinsdag, 29 april 2014 08:22
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“HP onthult de nieuwe HP Latex 300 printerserie, waarmee signshops, drukkerijen en kleine tot middelgrote printserviceproviders (psp’s) eenvoudig hun diensten kunnen uitbreiden op het gebied van grootformaat printen. “
Retailers Get Creative with Pinterest To Draw Customers
maandag, 28 april 2014 14:40
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Lees hier het meest recente artikel van crm-daily.com.
“Target, Nordstrom and other big chains are pinning their hopes of attracting shoppers on social media. “