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“Avaya Collaboration Pods are not exactly new, but the company is rolling out more models and functions for its portfolio of communications and collaboration solutions aimed at enterprises and cloud service providers. Specifically, Avaya is offering two new Collaboration Pod models that make it possible for cloud service providers to offer Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) to end customers. “
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