Government Boosts Service with Firmstep’s Intelligent Online Forms

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“The Isle of Man Government is improving its engagement with citizens and boosting efficiency in its internal operations using AchieveForms, the intelligent Web forms solution from Firmstep. The forms are a key element in the GovernmentEUs online services program, which aims to make as many services as possible available from its website to improve access for citizens, while reducing administration costs and processing times. AchieveForms enables the Government to streamline processes for popular services, allowing customers to apply for or request services, as well as comment or report on various aspects in their interactions with Government. “