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“When it comes to customer experience management, some stay in the shallow end while others go deep. But one of the keys to customer loyalty is managing the customer experience. “
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LiveOps CEO Reveals Growth Rate, Future Products
woensdag, 24 april 2013 14:06
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“PHILADELPHIA, PA, March 23, 2012 — Marty Beard, CEO of LiveOps gave new insight into the company’s growth and expansion plans, as well as details on how their customers are dealing with the explosive growth in non-traditional communication channels. During the live Google Hangout with Russ Fordyce, Managing Director of the Business Intelligence Group, Beard claimed that in the past 12 moths they have experienced 80% growth. “
NewVoiceMedia Announces Record Sales
woensdag, 24 april 2013 14:02
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Lees hier het meest recente artikel van crm-daily.com.
“NewVoiceMedia is reporting record breaking end-of-year revenues approaching $10m and more than a 200% increase in new license contract value. “
Feds Get Creative with Microsoft Dynamics CRM
maandag, 22 april 2013 19:22
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“Microsoft is serving up another round of Dynamics Customer Excellence Awards. “
IBM Buys DevOps Vendor UrbanCode
maandag, 22 april 2013 19:20
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“In order to facilitate the rapid deployment and updating of software code, especially for mobile, social, Big Data and cloud applications, IBM announced Monday its purchase of UrbanCode. The Cleveland, Ohio-based company has developed technology to dramatically hasten the delivery of updates or new applications, in support of a DevOps approach. “