Lees hier het meest recente artikel van crm-daily.com.
“Do U.S. Internet users want the so-called “right to be forgotten” thatEUs been a hot topic in Europe? “
Berichten getagged: ‘advice’
Discrimination Potential Seen in ‘Big Data’ Use
dinsdag, 06 mei 2014 14:30
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Lees hier het meest recente artikel van crm-daily.com.
“A White House review of how the government and private sector use large sets of data has found that such information could be used to discriminate against Americans on issues such as housing and employment even as it makes their lives easier in many ways. “Big data” is everywhere. It allows mapping apps to ping cellphones anonymously and determine, in real time, what roads are the most congested. “
MetLife Exec Wins Chief Customer Officer of Year Award
woensdag, 06 november 2013 23:26
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Lees hier het meest recente artikel van crm-daily.com.
“Claire Burns is rising to the top ranks of customer relationship management executives. The Chief Customer Officer Council has named Burns, a senior vice president of MetLife, as its 2014 Chief Customer Officer (CCO) of the Year. The council’s award recognizes the CCO who has made the greatest strides in improving customer relationships, driving profitable customer behavior, creating a customer-centric culture, and helping other customer-focused executives drive similar results”