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“During its annual F8 developer conference Facebook announced a slew of new features, some geared toward businesses. One of the biggest services unveiled at F8 was the Facebook Audience Network, which will serve ads much like Google Adwords. A significant portion of Facebook’s revenue is already tied to advertising on its own Web site and to its services, but with the Audience Network, ads will be displayed on non-Facebook Web sites. “
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“ATLANTA, April 29, 2014 — Equifax Inc., a global information solutions provider, announced today a joint development agreement with Zumigo, a leader in mobile device location and identity verification, to develop a mobile network-based solution that streamlines m-commerce checkout and payments. This system will incorporate identity verification to help prevent mobile transaction fraud by authenticating mobile devices and validating device ownership. “
Lees hier het meest recente artikel van crm-daily.com.
“Target, Nordstrom and other big chains are pinning their hopes of attracting shoppers on social media. “
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“CEOs already have plenty to do, but Oracle chief Mark Hurd is suggesting they take on one more task — becoming customer experience evangelists. In a recent column, Hurd challenged conventional wisdom that argues once your customer satisfaction ratings hit the 95 percent mark itEUs a waste of money to spend more effort on that last few percent of the customer base. Conventional wisdom says those customers canEUt be pleased so you should just move on”
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“In its own interpretation of Amazon’s Mayday button — a live support system on Kindle Fire HDs — Salesforce.com is introducing what it’s calling the future of mobile app support with the Service SOS for its Service Cloud. The concept manifests as an SOS button inside mobile apps”