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“A new video series from Microsoft walks sales, marketing and customer service professionals through the ins and outs of its latest cloud-based tools for Microsoft Dynamics CRM, including Social Listening. The social listening applications examine conversations on a variety of social media platforms, including Twitter, Facebook, YouTube and blogs”
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“SAP is strengthening integration between its HANA platform, analytics and mobile and business applications, and Esri’s geospatial mapping technology, the two companies said in a statement on Wednesday. According to the announcement, which was made at the Esri User Conference being held this week in San Diego, the companies’ objective is to increase the ease of information sharing between SAP’s business applications and Esri’s geographic information systems”
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“Facebook’s Sheryl Sandberg offered an apology Wednesday for what she characterized as poor communication about a controversial experiment that tested users’ emotional reactions, although she did not concede any problems with the study itself. “This was part of ongoing research (that) companies do to test different products, and that was what it was”
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“Salesforce.com recently made a strong push in retail with its Salesforce1 platform. Now, the CRM company is making moves in the healthcare industry through a strategic alliance with Royal Philips, also based on Salesforce1. The companies are working together to deliver an open cloud-based healthcare platform. “
