Lees hier het meest recente artikel van crm-daily.com.
“A dozen massive television screens hang inside Banjo’s war room in a nondescript office park [in Las Vegas], beaming streams of social media data, 24-hour news networks and an animated, spinning globe highlighting hot spots of activity around the world. From this nerve center, which evokes equal parts “Dr. Strangelove” and Dunder Mifflin from “The Office,” a team of employees behind computer terminals are doing something extraordinary with the billions of public social media posts and other data points spewed onto the Internet each day: learning about events in real time before almost anyone else”