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“Bedrijfssoftwarereus SAP en ict-reus IBM gaan een wereldwijde strategische samenwerking aan. “
Berichten getagged: ‘cloud’
Porticor Improves Cloud Data Protection
dinsdag, 14 oktober 2014 12:10
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“CAMPBELL, Calif., Oct. 14, 2014 — Porticor®, a leading cloud data security company delivering the only cloud-based data encryption and key management solution that infuses trust into the cloud and keeps cloud data confidential, today announced the Porticor Gazzang Buyback Program, a new program to not only deliver cloud encryption support for former Gazzang customers, but also improve the security of their cloud data with PorticorEUs unique software-defined key management solution. Earlier this summer, when Cloudera acquired Gazzang it left many customers asking about support for their cloud encryption solution. “
CustomerPulse werkt met spraakherkenning
vrijdag, 03 oktober 2014 08:40
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Lees hier het meest recente artikel van Computable CRM.
“Veel aandacht gaat tegenwoordig uit naar de customer experience of de customer journey. Menig bedrijf past daar ook hun contactcenter op aan of stelt hele webcare teams samen. Voor het filteren van telefoongesprekken met contactcenters liet Customerpulse een applicatie bouwen door Prime Ear en Sping. “
Fourworkx, Shinetech Debut Customer-Service Forecast Tool
woensdag, 01 oktober 2014 15:07
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“October 1, 2014 — New York, London and Beijing — Shinetech Software Inc., a leading agile application development outsourcing provider, recently partnered with Fourworkx, a cloud-based workforce management solutions provider, to help turn its data management system into a cross-functional, cloud-based program that could forecast workload and staffing needs for the customer service industry. EUFourworkx had a vision for developing the perfect solution for its customers, and they turned to Shinetech for help,EU said John Vanderpool, Senior Vice President of Global Operations. “
At Oracle OpenWorld, ‘Cloud’ Is the Word
maandag, 29 september 2014 18:26
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Lees hier het meest recente artikel van crm-daily.com.
“Oracle’s Executive Chairman and Chief Technology Officer Larry Ellison kicked off Oracle OpenWorld 2014 in San Francisco with a rallying cry that put cloud computing front and center in the business software giant’s technology portfolio. Ellison’s public appearance at the conference was his first since he stepped down earlier this month as CEO of the company he founded, turning over CEO duties to Presidents Mark Hurd and Safra Catz”