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“Determined to expand its portfolio of enterprise applications for cloud computing, Oracle has announced plans to acquire BigMachines. The Chicago-based company is best known for its cloud-based Configure, Price and Quote (CPQ) solutions, which provide a logical extension of OracleEUs own cloud services. These include sales and marketing, customer service, social marketing, and commerce”
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“EATONTOWN, N.J., October 23, 2013 — Commence Corporation, the specialist in mid-market CRM, is addressing the unmet needs of small-to-medium size businesses by combining cost-efficient cloud and desktop CRM with the customer support and technological investments of an enterprise platform. With a new internal chat and EUfollowEU system, useful MS Word and calendar integrations and a click-to-dial feature on mobile phones, Commence Version 5.5 upgrades a EUgoldilocksEU CRM solution for companies that feel trapped between low-powered CRM and overpriced EUcorporateEU options. EUCommence CRM Version 5.5 was driven by the feedback of our customers and the creativity of our developers,EU said Larry Caretsky, president of Commence. “
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“SUNNYVALE, Calif., Oct. 22, 2013 — Centrify Corporation, the leader in Unified Identity Services across data center, cloud and mobile, today announced that its Centrify User Suite offering supports the just-released Apple OS X 10.9 Mavericks operating system for Macs, enabling organizations to leverage CentrifyEUs proven Active Directory-based security service to manage users and devices and address enterprise mobility and BYOD challenges, including EUBring Your Own Mac.EU The Centrify User Suite solution maximizes security and visibility through centralized access management and reporting of enrolled devices and installed applications, allowing IT staff to quickly and securely bring large populations of Macs and Apple and Android devices under management by leveraging existing Active Directory identity infrastructure and skill sets”
Lees hier het meest recente artikel van crm-daily.com.
“Organizations in need of a simple, secure and cost-effective approach to protecting, organizing and managing their business-critical communications and data can now turn to the ArcMail Hosted Archiving (AHA) solution, which was just launched by ArcMail Technology, Inc. Whether a company needs to archive for e-discovery, compliance or ongoing information governance, ArcMail AHA offers a turnkey solution for reliable and secure enterprise archiving. EUThe process of archiving and protecting corporate communications and data has become increasingly complex, with an IT ecosystem made up of more data types — and a higher data volume — than ever before”
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“Irvine, CA, October 23, 2013 — Zeacom (@Zeacom), an Enghouse Interactive company and leading provider of multi-channel contact center and business process automation solutions, today introduced version 7.0 of its Zeacom Communications Center (ZCC) software platform. ZCC 7.0 features TouchPoint, ZeacomEUs redesigned user interface for agents and supervisors, as well as new campaign tools for customers using Microsoft Lync, and enhanced redundancy options. Zeacom TouchPoint is a true breakthrough in agent empowerment”