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“Nordstrom is quickly replacing cash registers with mobile checkout, joining J.C. Penney, Apple and what’s expected to be a rush of other retailers to embrace technology to eliminate lines. J.C”
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“In the high-stakes, $5 billion-plus potato chip market, up-and-comer Popchips can’t begin to compete with a giant such as Frito-Lay when it comes to money for advertising and marketing its “never fried, never baked” potato chips. So San Francisco-based Popchips hit on a smart way for it to grab a larger helping of the potato chip business: video games. The fledgling 4-year-old snack maker teamed with another San Francisco-based start-up, smartphone app company Kiip, which inserts real-world prizes — virtual coupons redeemable for free bags of Popchips, in this case — into hundreds of mobile games”
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“You log into AT&T’s Web site with a question about pro-rated charges on your U-verse bill. But, instead of having to hunt for the information or call the contact center, you view a personalized video about the subject. That vision of media-based answers customized for you has been taking place at AT&T since April for customers who view their bill online”
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“Apple’s Siri has changed our expectations of how smartphones operate, and now, Nuance’s new voice agent may do the same for mobile customer-service apps. On Monday, the veteran voice recognition provider introduced Nina, a virtual voice assistant designed specifically for mobile customer-service apps on iOS and Android devices”
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“Finally, consumers have the power to scour the Internet and find out who might have access to their personal information. A free tool, called NotInMyBackyard Diggity [is] designed to swiftly crawl popular Web sites, including Twitter, Facebook, Microsoft SkyDrive, Dropbox, Pastebin and Google Docs, and locate caches of data that include your sensitive information. Companies and individuals need to be more aware of their true security exposure while using the Internet for work and socializing, say Francis Brown and Robert Ragan, co-managing partners at Stach & Liu, the Phoenix-based security consultancy that developed the tool. “