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Equifax Expands Mobile Commerce Platform

dinsdag, 29 april 2014 12:10 Geschreven door Redactie CRMdirectory.nl 0 Reacties

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“ATLANTA, April 29, 2014 — Equifax Inc., a global information solutions provider, announced today a joint development agreement with Zumigo, a leader in mobile device location and identity verification, to develop a mobile network-based solution that streamlines m-commerce checkout and payments. This system will incorporate identity verification to help prevent mobile transaction fraud by authenticating mobile devices and validating device ownership. “

Enghouse Interactive Intros Communications Center 8.0

dinsdag, 29 april 2014 11:58 Geschreven door Redactie CRMdirectory.nl 0 Reacties

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“Enghouse Interactive, developer of a comprehensive portfolio of contact center and unified communications solutions, today introduced version 8.0 of Enghouse Interactive Communications Center (EICC), previously known as Zeacom Communications Center. Enghouse Interactive provides software and services to deliver great customer communications. The CompanyEUs solutions ensure that when a customer connects with an organizationEUs service, helpdesk or sales team, their needs are resolved quickly and efficiently, whether by phone, email, SMS, social media, chat, IVR, or self-service web interface. “

Pipelinersales Expands Team as Demand Skyrockets

donderdag, 24 april 2014 15:28 Geschreven door Redactie CRMdirectory.nl 0 Reacties

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“Pipelinersales Inc., today announced Alyson Button Stone and Rachel Miller have joined as Content Director and Chief Listener at the company. These key additions signal an increased emphasis on building an active social presence for Pipeliner CRM, and fostering strong engagement with the companyEUs user community. EUWith the exponential growth we are seeing in the CRM space, we are thrilled to add Alyson and Rachel to the team,EU said Nikolaus Kimla, CEO of Pipeliner. “

Salesforce Introducing Service SOS Button for Mobile

donderdag, 24 april 2014 15:06 Geschreven door Redactie CRMdirectory.nl 0 Reacties

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“In its own interpretation of Amazon’s Mayday button — a live support system on Kindle Fire HDs — Salesforce.com is introducing what it’s calling the future of mobile app support with the Service SOS for its Service Cloud. The concept manifests as an SOS button inside mobile apps”

Facebook Rolls Out Opt-In Friend Tracker

maandag, 21 april 2014 18:05 Geschreven door jpko 0 Reacties

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“Social media giant Facebook is rolling out its new EUNearby FriendsEU feature that will tell users how close they are to people on their friends list. “

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