Lees hier het meest recente artikel van crm-daily.com.
“ItEUs official. Google has unveiled its much-rumored EUbuy buttonEU — except itEUs called Purchases on Google. The company is testing the concept but is clearly expecting big things. “
Berichten getagged: ‘crm-systems’
Microsoft Bringing CRM Tools to Insurance Platform
woensdag, 08 april 2015 17:09
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Lees hier het meest recente artikel van crm-daily.com.
“Insurance software provider Vertafore is partnering with Microsoft to give insurance agents access to Microsoft Dynamics CRM features and functions. The partnership aims to improve customer-facing interactions and equip agents with strategic insights that can help them manage business and close deals more effectively. “
Amazon Gets OK from FAA To Test Drones for Delivery
zondag, 22 maart 2015 01:32
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Lees hier het meest recente artikel van crm-daily.com.
“Amazon.com is inching closer to a future where packages will be delivered by drone. The online retail giant, which has been aggressively opening new distribution centers to shorten delivery times, was granted permission Thursday by the Federal Aviation Administration to test an unmanned aircraft design. “
Oracle Study Finds Customer Service Lacking for Many Companies
woensdag, 04 maart 2015 20:00
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Lees hier het meest recente artikel van crm-daily.com.
“While companies are investing in new technologies to realize the business benefits of modern customer service best practices, 62 percent donEUt grasp the full importance and impact customer service can have when it is an organization-wide strategic goal. That’s according to a new Oracle study examining the adoption of modern customer service best practices. “
NHL Partners with SAP on Advanced Data Package
woensdag, 25 februari 2015 14:33
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Lees hier het meest recente artikel van crm-daily.com.
“The NHL took a giant leap into the world of hockey analytics Friday with the introduction of a new online presentation featuring 45 new “fancy stats.” And the league is doing so in partnership with business software giant SAP — whose co-founder, Hasso Plattner, is the Sharks majority owner — as the provider of the technology and design that enables the move. The new categories available [now] at NHL.com show everything from total shot attempts — previously known as Corsi, but not in the NHL’s package — to penalties taken and penalties drawn. Later phases of the stats will have visualization features that show, for example, a goalies-eye view of where shots come from and what the save percentage is in each area”