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Avaya Analytics Unlocks Voice of the Customer

donderdag, 21 maart 2013 16:11 Geschreven door jpko 0 Reacties

Lees hier het meest recente artikel van crm-daily.com.

“Avaya just rolled out new analytics and customer interaction tools to help enterprises harness the power of Big Data and the myriad of ways customers contact companies. Analysts and customers alike are giving the new solutions a nod”

Microsoft Preaches IT-Business Unity with Dynamics CRM

woensdag, 20 maart 2013 18:55 Geschreven door Redactie CRMdirectory.nl 0 Reacties

Lees hier het meest recente artikel van crm-daily.com.

“Microsoft Dynamics Convergence 2013 kicked off on Tuesday with a keynote address from Microsoft Business Solutions President Kirill Tatarinov. “

FTC: Ads on Mobile, Social Media Must Show Disclosures

donderdag, 14 maart 2013 14:59 Geschreven door jpko 0 Reacties

Graag wil de redactie dit artikel van crm-daily.com met je delen

“Marketers hawking diet pills and other questionable goods on social media must be more forthcoming. “

Five Tips for Better Managing Your Contact Center

donderdag, 14 maart 2013 14:57 Geschreven door Redactie CRMdirectory.nl 0 Reacties

Graag wil de redactie dit artikel van crm-daily.com met je delen

“Managing a contact center in today’s competitive environment can make or break your operations. So how do you maximize the upside? CRM Daily surveyed some contact center experts from various angles to come up with five tips to better manage your contact center”

Empereon-Constar Celebrates Its First 15 Years

donderdag, 14 maart 2013 13:23 Geschreven door jpko 0 Reacties

Lees hier het meest recente artikel van crm-daily.com.

“Phoenix, Arizona, March 14, 2013 — Empereon Marketing, LLC and Constar Financial Services, LLC (Empereon-Constar) are celebrating 15 years of exceptional growth, marked by sustained success achieved through high-quality customer relationships, leading technology, and industry leadership. “

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