Graag wil de redactie dit artikel van crm-daily.com met je delen
“Facebook just made a move that may have some asking, “What took you so long?” Following in the footsteps of Twitter, Pinterest and Instagram, the social networking giant has incorporated live hashtags into the mix. “
Graag wil de redactie dit artikel van crm-daily.com met je delen
“SAN RAMON, Calif. and LAS VEGAS, June 12, 2013 — Today, from IQPC Call Center Week, Five9 announced the latest release of its cloud contact center software, which includes a new mobile app for contact center supervisors, enhanced multichannel capabilities, a PCI compliance solution and Mac support”
Lees hier het meest recente artikel van crm-daily.com.
“Boston, MA, June 11, 2013 — Today, Provenir announced the creation of a new customer listening division, dedicated to the growing adoption of its new Omni-channel Customer Listening and Engagement platform. Led by a group of marketing industry veterans, Provenir’s new division provides the first comprehensive solution to the marketing industry’s growing big data and individualization challenges”
Lees hier het meest recente artikel van crm-daily.com.
“Amazon.com has built a reputation for customer service. In fact, the American Customer Satisfaction Index ranks Amazon the reigning customer service champ on the retail and e-commerce front. “
Lees hier het meest recente artikel van crm-daily.com.
“VMware just rolled out a new automated log management and analytics center designed for enterprises embracing the cloud era. That’s a long description for the new vCenter Log Insight. Log Insight extends analytics to logs, and by doing so gives IT organizations a new tool to drive real-time insights from vast amounts of log data applications, physical hardware and virtualized infrastructure generates. “