Lees hier het meest recente artikel van crm-daily.com.
“Looking for some killer advice for giving killer presentations? “
Berichten getagged: ‘engagement’
Advancing Contact Centers to Customer Engagement Centers
woensdag, 31 juli 2013 18:23
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“When Gartner’s team of industry analysts replaced their report on the “Magic Quadrant for CRM Customer Service Contact Centers” with the “Magic Quadrant for the CRM Customer Engagement Center” in May, it turned quite a few heads. Why the change from focusing on “Contact Centers” to focusing on “Customer Engagement Centers””
Did Reuters Fail to Use Twitter Authentication?
dinsdag, 30 juli 2013 16:04
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“The Syrian Electronic Army (SEA) is at it again. Reuters is the latest victim of the hactivist group that has been terrorizing social media accounts of news organizations that report news it doesn’t like”
Tech Giants Have New Ad Giant To Worry About
dinsdag, 30 juli 2013 14:32
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“The $35.1 billion monster merger that Omnicom and Publicis announced Sunday could send rumblings throughout the digital-advertising landscape. While Google is the world’s biggest digital-ad network — and Facebook now is showing encouraging gains in mobile ads — the specter of OmniPub, as some call it, could eventually change all that. The combined company, to be called Publicis Omnicom Group, would create the world’s biggest provider of advertising. “
Amazon.com Delivers Hiring Boom To Meet Demand
dinsdag, 30 juli 2013 14:31
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Lees hier het meest recente artikel van crm-daily.com.
“Amazon.com Inc. says it is adding 7,000 jobs in 13 states, beefing up staff at the warehouses where it fills orders, and in its customer service division”