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“Reinventing the data warehouse is SAP’s mission — and it’s moving one step closer to delivering real-time, in-context business decisions with version 7.4 of the SAP Business Warehouse app, powered by SAP HANA. The company on Tuesday announced the new version at HANA 2014 in Orlando, Fla. “
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“President Obama said Tuesday he will propose a plan that would require the National Security Agency to stop collecting phone data in bulk, and to obtain court permission before seeking any specific information. “
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“With its $45 billion proposal to acquire Time Warner Cable awaiting federal approval, Comcast CEO Brian Roberts vowed Tuesday to bring Uber-like quality to the company’s much-maligned customer service. Referring to the widely praised, consumer-friendly car-hire firm, Roberts acknowledged in an interview with USA TODAY that the perception of Comcast’s poor customer service lingers. But he said the company is making fresh efforts to ease the headaches. “
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“”Smarter counter fraud.” That’s the name of a new IBM initiative to tackle fraud by using big data analysis in tandem with hundreds of experts. “
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“As businesses gather more and more information about customers through their customer relationship management systems, CRM technology has become a natural partner of data-hungry business intelligence and analytics tools. Companies can score some big business wins by pairing up their CRM and analytics initiatives — but there are some best-practices ground rules to get straight first in order to achieve the desired BI benefits. For organizations seeking a competitive edge, applying analytics to customer data makes perfect business sense, said Mike Gualtieri, an analyst at consulting company Forrester Research Inc”