Lees hier het meest recente artikel van crm-daily.com.
“Chief customer officers (CCOs) are getting more corporate cred these days. “
Lees hier het meest recente artikel van crm-daily.com.
“Chief customer officers (CCOs) are getting more corporate cred these days. “
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“If you ask IT professionals what’s keeping them up at night — the answer you’ll hear loud and clear is mobile security, according to the Good Technology Mobility Index report for Q1 2014. As well as using more secure mobile applications to help ensure mobile security, businesses are choosing to rely on iOS devices rather than Android”
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“Pipelinersales Inc., today announced Alyson Button Stone and Rachel Miller have joined as Content Director and Chief Listener at the company. These key additions signal an increased emphasis on building an active social presence for Pipeliner CRM, and fostering strong engagement with the companyEUs user community. EUWith the exponential growth we are seeing in the CRM space, we are thrilled to add Alyson and Rachel to the team,EU said Nikolaus Kimla, CEO of Pipeliner. “
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“In its own interpretation of Amazon’s Mayday button — a live support system on Kindle Fire HDs — Salesforce.com is introducing what it’s calling the future of mobile app support with the Service SOS for its Service Cloud. The concept manifests as an SOS button inside mobile apps”
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“Social media is a great marketing tool but as the New York Police Department (NYPD) learned Tuesday, things can quickly backfire if an organization has a large number of critics. The NYPD social media team asked its followers on Twitter to post pictures of themselves with police officers, but instead of being inundated with positive photos, the pics that got the most attention were of alleged police brutality. “