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“MILWAUKEE, Wis., April 15, 2014 — Cloud-based contact center software provider, CorvisaCloud, LLC., today announced the release of its hosted voice and SMS platform. By expanding its offering from a product suite, to a product-plus-platform solution, CorvisaCloud gives businesses and developers the freedom and flexibility to build custom applications that address their exact communication needs”
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“Microsoft has announced updates to various versions of its Microsoft Dynamics family. The updated ERP solution, Dynamics AX 2012 R3, includes a new end-to-end apps and services framework and a do-it-yourself apps creation tool. The announcements are being made at the Microsoft Dynamics Convergence 2014 conference taking place this week in Atlanta”
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“What do you get when you cross ShoreTel’s unified communication systems with Salesforce.com? The result should be a 360-degree view of your company’s sales, service, and marketing efforts. Used together, the two platforms can help generate actionable business intelligence and a better customer experience by aligning call center data and sales call data with the business data already in your CRM system. “
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“Microsoft announced Monday that it was adding new social collaboration tools to its Office 365 suite. “
