Lees hier het meest recente artikel van crm-daily.com.
“The basics of good customer service, like courtesy and attentiveness, may be free. But great service? That’s expensive. “
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Small Companies Pound Pavement To Get Big Deals
maandag, 17 maart 2014 14:34
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“When a small business can boast having big clients like Wal-Mart and Procter & Gamble, its peers often want to know how the company did it. The truth is there’s no magic that gets a small business a deal with big companies. “
OpenText Delivers New SPS Offering
vrijdag, 14 maart 2014 14:30
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“OpenText, the global leader in Enterprise Information Management (EIM), announced the launch of OpenText Microsoft SharePoint Services (SPS) for Extended ECM for SAP(®) Solutions to help deliver comprehensive governance and compliance assurance capabilities to customers globally. “
Red Hat Introduces Open Source BPM Suite
donderdag, 13 maart 2014 14:38
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“Red Hat, Inc., a provider of open source solutions, announced an open source business process management suite, Red Hat JBoss BPM Suite 6, which includes the next version of its business rules platform, JBoss BRMS 6. “
MSPAlliance To Address Cloud Issues at MSPWorld
woensdag, 12 maart 2014 14:45
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“Chico, CA & Orlando, FL. March 12, 2014 — The International Association of Cloud and Managed Service Providers (@MSPAlliance) has announced that this yearEUs MSPWorld® Spring 2014 conference agenda will predominantly feature sessions designed to help Managed Services Providers build and run better Managed Services practices as well as provide them with practical instructions on how to achieve a more strategic, efficient and profitable business. MSPWorld, which convenes executives and industry leaders from around the world, will take place at the Orland World Center Marriott in Orlando, FL, March 26-28, 2014 (http://www.mspalliance.com/mspworld/). “