Lees hier het meest recente artikel van crm-daily.com.
“Apple’s Siri has changed our expectations of how smartphones operate, and now, Nuance’s new voice agent may do the same for mobile customer-service apps. On Monday, the veteran voice recognition provider introduced Nina, a virtual voice assistant designed specifically for mobile customer-service apps on iOS and Android devices”
Lees hier het meest recente artikel van crm-daily.com.
“Finally, consumers have the power to scour the Internet and find out who might have access to their personal information. A free tool, called NotInMyBackyard Diggity [is] designed to swiftly crawl popular Web sites, including Twitter, Facebook, Microsoft SkyDrive, Dropbox, Pastebin and Google Docs, and locate caches of data that include your sensitive information. Companies and individuals need to be more aware of their true security exposure while using the Internet for work and socializing, say Francis Brown and Robert Ragan, co-managing partners at Stach & Liu, the Phoenix-based security consultancy that developed the tool. “
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“More than 21 states have simplified how they collect taxes in hopes of recovering an estimated $20 billion in sales taxes that go uncollected by out-of-state online merchants every year. But the nation’s governors say they still need help from Congress. “
