Lees hier het meest recente artikel van Customer Talk.
” Beelden zeggen meer dan woorden. “
Berichten getagged: ‘mapping’
Lessons From the Comcast Customer Service Fiasco
woensdag, 16 juli 2014 17:15
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Lees hier het meest recente artikel van crm-daily.com.
“Comcast doesnEUt like customer churn any more than any other company in any other industry. But one of its service agents crossed the customer retention line — and the customer caught it all on tape”
Salesforce.com CEO Marc Benioff Joins Cisco Board
donderdag, 02 augustus 2012 16:59
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Graag wil de redactie dit artikel van crm-daily.com met je delen
“With Cisco moving to beef up its server business, the company is building on partnerships in the social enterprise. “