Graag wil de redactie dit artikel van crm-daily.com met je delen
“Modern technology has made it easier for people to do all kinds of things, from banking to shopping to finding a date. So when technology breaks down, people’s lives go haywire, too”
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Strong Sales, But High Abandonment for Fitness Trackers
donderdag, 09 juli 2015 13:29
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Lees hier het meest recente artikel van crm-daily.com.
“Deepak Jayasimha’s fitness tracker is now with his father-in-law in India, where it sits unused. Annabel Kelly foisted hers off on the kids”
Privacy Group Asks FTC To Push Google on U.S. ‘Right To Be Forgotten’
woensdag, 08 juli 2015 18:16
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Lees hier het meest recente artikel van crm-daily.com.
“The failure of Google to offer users in the U.S. the same “right to be forgotten” protection available in Europe violates U.S. law on unfair and deceptive trade practices, according to the advocacy group Consumer Watchdog. “
U.S. Law Enforcers Taking Encryption Concerns to Congress
woensdag, 08 juli 2015 15:03
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“U.S. federal law enforcement officials are pressing their concerns about encryption before Congress, where they will argue to senators on Wednesday that the right to privacy is not absolute and must be weighed against public safety interests”
New Account Engagement Platform Drives Customer Success
dinsdag, 07 juli 2015 17:07
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Lees hier het meest recente artikel van crm-daily.com.
“SAN FRANCISCO — Customer Success experts, Waypoint Group, announce the release of its account-based feedback and engagement engine, TopBox. A SaaS solution uniquely designed for B2B companies, TopBox enables account teams to automatically view feedback linked with financials to prioritize action and measure customer success ROI. Role-based reporting directs teams to effectively close the loop with the appropriate contact at all levels — decision makers, influencers, and day-to-day users — to reduce churn and increase satisfaction. “