Berichten getagged: ‘operating-systems’

Microsoft and Salesforce Get Friendly in the Cloud

vrijdag, 30 mei 2014 17:43 Geschreven door Redactie CRMdirectory.nl 0 Reacties

Lees hier het meest recente artikel van crm-daily.com.

“ItEUs an alliance that may mark a new era under a new CEO. Microsoft and Salesforce.com on Thursday announced a strategic partnership that will see the two tech giants collaborate on solutions to connect Salesforce’s customer relationship management (CRM) apps and platform to Microsoft Office and Windows. EUWe both view our mission as helping customers succeed in today’s new world, a world of the cloud, a world of social computing, of mobile computing, of connectivity,EU Salesforce CEO Marc Benioff said in a media briefing. “

Supreme Court Won’t Hear Internet Sales Tax Case

maandag, 02 december 2013 19:21 Geschreven door jpko 0 Reacties

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“Various state governments have been trying to put regulations in place to require online retailers, such as Amazon, to collect sales taxes. Even though the companies and states have been arguing about these requirements, Amazon and other retailers have reluctantly started to include sales taxes in their purchases. The last hope for online stores was to have the issue discussed in front of the U.S”

Brick-and-Mortar Stores and Amazon Go Head-to-Head

maandag, 02 december 2013 14:41 Geschreven door Redactie CRMdirectory.nl 0 Reacties

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“This holiday season, it’s Amazon vs. everyone else. The online giant has attracted customers from the likes of Wal-Mart and Best Buy with low prices and convenient shipping. “

TM Forum Shifts Customer Experience Mindset

maandag, 02 december 2013 12:11 Geschreven door jpko 0 Reacties

Lees hier het meest recente artikel van crm-daily.com.

“CEM InFocus 2013, Kuala Lumpur, Malaysia: As a slew of over-the-top services threaten the bottom line of traditional service providers, they are turning to customer data analysis and customer experience management (CEM) initiatives to better understand what their customers want, how happy they are, and how to avoid churn. In fact, according to a survey by TM Forum, 70 percent of service provider attendees at a recent customer engagement workshop in San Jose, Calif., said that creating a customer engagement strategy is EUcritical or very importantEU to sustaining engaged customers and re-engaging profitable disengaged customers. “

Some Stores Let Workers Carve Out Thanksgiving Time

vrijdag, 22 november 2013 14:32 Geschreven door Redactie CRMdirectory.nl 0 Reacties

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“Thanksgiving is a day for: A) Eating turkey. B) Shopping. “

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