Berichten getagged: ‘perception’

Comcast Seeks Uber-Like Customer Service

vrijdag, 21 maart 2014 14:34 Geschreven door jpko 0 Reacties

Lees hier het meest recente artikel van crm-daily.com.

“With its $45 billion proposal to acquire Time Warner Cable awaiting federal approval, Comcast CEO Brian Roberts vowed Tuesday to bring Uber-like quality to the company’s much-maligned customer service. Referring to the widely praised, consumer-friendly car-hire firm, Roberts acknowledged in an interview with USA TODAY that the perception of Comcast’s poor customer service lingers. But he said the company is making fresh efforts to ease the headaches. “

Oracle Results Disappoint Wall St. Again, But Big News Due

zondag, 23 juni 2013 14:53 Geschreven door jpko 0 Reacties

Lees hier het meest recente artikel van crm-daily.com.

“Oracle is still having trouble closing enough business software deals to keep Wall Street happy. The quarterly results announced Thursday could escalate investors’ fears about Oracle’s ability to adapt to the changing demands of its customers. Businesses and government agencies are increasingly buying software through monthly or annual subscriptions that enable employees to access applications on any machine with an Internet connection”