Lees hier het meest recente artikel van crm-daily.com.
“Enterprise mobility specialist Aerohive Networks is launching a ‘Personalized Engagement Platform’ designed to help brick-and-mortar retailers deploy new apps for increasing customer loyalty and customer engagement. Aerohive says the new platform provides a secure, scalable mobility infrastructure that connects all wireless devices in the retail store in a way that can easily evolve as new retail trends emerge”
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“SoftServe Inc., a leading global software application development and consulting company, today announced the acquisition of Initium Consulting Group B.V., an Amsterdam-based IT services provider to the global healthcare and private equity industries. EUThe Initium Consulting Group B.V. acquisition enhances our Western European value proposition and is important for SoftServeEUs market expansion as the Netherlands is a highly dynamic outsourcing market,EU said Alan Harlan, CEO, SoftServe”
Lees hier het meest recente artikel van crm-daily.com.
“Marty Beard joined LiveOps three years ago to help revolutionize the way traditional bullpen call centers interact with sometimes angry and frequently frustrated customers. Today nearly 350 clients including Pizza Hut, Electronic Arts and Salesforce use LiveOps software to interact with customers like never before through Twitter, chats, Facebook and other nontraditional “channels” while getting rid of banks of screens full of information — and even the telephone. “
Lees hier het meest recente artikel van Computable CRM.
“Softwarereuzen Salesforce.com en Microsoft hebben een strategische samenwerking aangekondigd. Die richt zich op de koppeling van de crm-software van Salesforce.com en het Windows-platform van Microsoft. De samenwerking moet onder andere het gebruik van crm-software op mobiele apparaten verbeteren”
Lees hier het meest recente artikel van crm-daily.com.
“ebay was under attack — now it is under investigation. “