Lees hier het meest recente artikel van crm-daily.com.
“On Friday, the tech giant announced that it has signed an agreement to buy LiveLOOK, a provider of co-browsing and screen-sharing technology. LiveLOOK provides a cloud-based service that enables customer service reps and sales agents to guide customers and prospects through screens on the Web or in mobile environments. Oracle said that more than 100 of its global customers currently use LiveLOOK as an embedded part of the Oracle Service Cloud. “