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“Facebook’s Sheryl Sandberg offered an apology Wednesday for what she characterized as poor communication about a controversial experiment that tested users’ emotional reactions, although she did not concede any problems with the study itself. “This was part of ongoing research (that) companies do to test different products, and that was what it was”
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“Businesses around the world are finding a bottom-line benefit from having a chief customer officer (CCO) in the C-suite — someone who is focused on the customer experience, customer engagement, and customer loyalty. Curtis Bingham, founder and executive director of the CCO Council , recently wrote about the positive impact chief customer officers are having on company financials. Could you see similar results if you brought a CCO on to your executive team”
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“Salesforce.com recently made a strong push in retail with its Salesforce1 platform. Now, the CRM company is making moves in the healthcare industry through a strategic alliance with Royal Philips, also based on Salesforce1. The companies are working together to deliver an open cloud-based healthcare platform. “
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“SAN DIEGO, June 10, 2014 — Privacy and information security research firm Ponemon Institute, along with DB Networks, an innovator of behavioral analysis in database security, today announced the results of the Ponemon InstituteEUs study on the recent U.S. retailers breaches”
