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“No “downward-facing dog” is required. Lululemon said Wednesday that no demonstrations of yoga or any other positions are needed to return the pricey black yoga pants that the company pulled from shelves last week after finding that they were too sheer. “
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“Wal-Mart Stores Inc. will be testing this summer an option for consumers to be able to order product on its Web site and then have it kept in a physical locker at the store so they can pick it up without having to wait in line or talk to a store clerk. The test, which will be conducted in about a dozen stories in an undisclosed market, is part of the world’s largest retailer’s overall strategy to offer increasingly demanding web-savvy shoppers the ability to shop any way they want. “
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“Microsoft is jumping on the transparency report bandwagon. After Google and Twitter issued reports on how they respond to law enforcement requests for customer information, Redmond is providing a slew of details about requests into its own services — and says it is getting more requests than Google. “
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“Avaya just rolled out new analytics and customer interaction tools to help enterprises harness the power of Big Data and the myriad of ways customers contact companies. Analysts and customers alike are giving the new solutions a nod”