Lees hier het meest recente artikel van crm-daily.com.
“Avaya has announced new tools for proactive outbound calling at midsize contact centers, with worldwide availability planned for this summer. “
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Avaya Outbound Contact Express Helps Call Centers Get Proactive
woensdag, 05 juni 2013 14:50
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Avaya Contact Centers Lead in Customer Experience
maandag, 03 juni 2013 14:45
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Lees hier het meest recente artikel van crm-daily.com.
“Avaya is bragging about its Customer Experience Management (CEM) solutions — and for good reason. “
xMatters Grows Executive Team with New CTO Role
dinsdag, 30 april 2013 15:14
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“SAN RAMON, Calif., April 30, 2013 — xMatters, inc., the relevance engine company, today announced that Abbas Haider Ali has been named chief technology officer. “
New Ride-Sharing App from SAP Helps SMB Productivity
maandag, 29 april 2013 17:57
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“WALLDORF, Germany, April 29, 2013 — The long, solo commutes endured by many employees are costing them and their organizations in lost productivity, wasted resources and additional expenses. SAP AG today introduced TwoGo by SAP(R), which allows companies to effectively engage their employees in ride-sharing to work. This helps facilitate better networked and more productive employees. “
SAS Business Analytics Adds Cloud Deployment
maandag, 29 april 2013 17:52
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“SAN FRANCISCO — Customers will soon have even more choices in how they deploy SAS software: in public or private clouds, hosted by SAS, or via on-premise software. “