Lees hier het meest recente artikel van crm-daily.com.
“Sprint is eliminating about 800 customer service jobs because fewer people are calling its centers, the company said Tuesday. “
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Adam Bain: The Man Behind Twitter’s Revenue
maandag, 15 juli 2013 14:00
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Lees hier het meest recente artikel van crm-daily.com.
“The hidden hero of Facebook’s recent decision to add hashtags to its platform (in late June it began making them visible to users of its mobile apps) isn’t Mark Zuckerberg or Sheryl Sandberg or anyone else at the social-media giant. It’s an executive at another company entirely: Twitter’s Adam Bain, whose team has established such a dominant position selling advertising against the trends and topics those hashtags symbolize that Facebook felt compelled to play catch-up. “
Ultra Mobile Unveils New Standard in Wireless Industry
dinsdag, 30 oktober 2012 18:59
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Lees hier het meest recente artikel van crm-daily.com.
“NEW YORK, NY and LOS ANGELES, Calif., October 30, 2012 — Ultra MobileTM, a wireless phone and mobile money platform that enhances the quality of life for its customers, today launched the only unlimited US voice, text and 4G data mobile phone service at $49-a-month that includes up to 1000 minutes of free direct-dial international calls and unlimited text to 194 countries. With Ultra Mobile’s first-in-class plans, customers can use a SIM card on virtually any unlocked mobile phone to access the company’s nationwide GSM network. Ultra Mobile is eliminating the need for calling cards and global texting add-ons by including international communication as standard on all of its no-contract mobile plans”
Moms at Tech Start-Ups Say They Can Have It All
vrijdag, 17 augustus 2012 13:30
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“It’s 7:50 a.m. Monday, and Julia and Kevin Hartz are managing the usual morning madness. Their home in the shadow of the Golden Gate Bridge is a whir of activity. “
AT&T Uses On-the-Fly Personalized Videos for Customer Service
dinsdag, 07 augustus 2012 16:20
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“You log into AT&T’s Web site with a question about pro-rated charges on your U-verse bill. But, instead of having to hunt for the information or call the contact center, you view a personalized video about the subject. That vision of media-based answers customized for you has been taking place at AT&T since April for customers who view their bill online”